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Glenn Livit

法国

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Rosegal

No shipping more than two weeks after ordering, useless customer service, contradicotry information about order status

UPDATE: On december 11, four weeks (!) after my initial order, I get an E-Mail saying my item was out of stock and my order could not be fulfilled. I should add that a few days before that, I got an E-Mail confirming that MY ITEM HAS BEEN SHIPPED (but without providing a tracking link). Absolutely unprofessional and to be avoided! Ordered on November 16, still no shipping confirmation as of today (December 2nd). The delivery time was announced as 4-10 business days. I asked for a refund, all I got was a "your order is ready to be shipped"-email, but no shipping confirmation or tracking. Also no refund obviously. I consider this to be a scam.

2023-12-02