Horrid experience with this seller
Horrid experience with this seller. Avoid Chic-bay. I should have checked here before I ordered. The swimwear products offered on their website look very nice and different than standard, which is what attracted my attention. The products I ordered were 2 swimsuits and 1 robe. Each of the 3 items was misrepresented by the photos and did not have the same colours or even the same fabric shown (opaque, heavy polyester fabric used in actual item sent vs the light, translucent linen shown online) . The fit was also very strange for 2 of the items. The worst part is that the return process is basically impossible, as they tell you you have to pay for the shipping and any duties all the way to China and this is indeed likely more costly than the purchase total itself. In lieu of sending back the items, they "highly encourage" you to accept their "offer" which is to buy more products from them at a 40% discount on the next purchase... why on earth I would want to purchase anything further from them with the awful quality of products offered AND the non-existent return option?? Do not waste your time and money.