Excellent Customer Service
I got the DJI 4 Mini Pro Drone package through the vendor on Amazon with the description of extra accessories such as two extra batteries and a charger hub. Everything arrived including the travel bag, landing pad, the drone in its original packaging with its accessories, all except the extra batteries and charger hub. I reached out to the customer service and had a lengthy conversation with multiple representatives, Maria, Riza and Dianne regarding the mismatch on the item description and what I received. Their resolution was to give me a partial refund to receive the extra parts on my own which I am very happy about. Can’t say every other customer service is like that, most would just take the return but this vendor went above and beyond to make the customer happy.