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Larry Mayse

美国

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Dynamrc

Ordered a p51 mustang SRTF

Ordered a p51 mustang SRTF. A few days later was told the plane was available in pnp from LA, and the other items, receiver, transmitter battery, charger, and other items I ordered for spares would be shipped from china, i should receive in 6 to 8 days. Received the incorrect plane 4 days later, a tiger moth. Took a day to hear back after informing of incorrect plane. Then received a reply 2 days after telling me they'd send me a label because they sent my plane to the person who ordered the Tiger Moth and that individual would send me mine. A week later my p51 arrives after I sent the Tiger moth. Opened the retaped box that had an among us character drew on the side only to discover everything had been opened. All the parts were loose in the boxes, took inventory and was missing nuts for the control arm connectors. Luckily I'm a pack rat who saves everything so I had some. The right wing flap had been disconnected, and servo arm was dangling around. The control rod for the elevator was bent. The fuelsalage wasnt even wrapped in plastic as i have seen on unboxing videos. After assembling noticed the rudder was starting to come loose, and hadn't even flown or moved the sticks yet. Took some foam tac to the hinge. As soon as the weather breaks I'll see how it flies, a little worrisome to say the least. Transmitter, receiver, props, all came in about 16 days even though i was quoted for them to arrive much sooner. No issues so far with those. Battery and charger does its job. Had my reservations about ordering from dynam, never had before, planned on being a regular customer, but this will more than likely be the only business they'll get from me. Messaged customer service about the missing nuts, and the opened parts and was hoping they'd make it right. But they have not. If I would've had the option I would've just kept the Tiger moth. First time customer, may have just been a run of bad luck.....but wouldn't suggest it.

2024-03-11