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Buydig

Wrong item sent

Wrong item sent. Tried to return and was only offered a $60 credit that I had to spend WAY too much time and effort trying to get. In the meantime I went ahead and canceled the other part of my order which hadn’t shipped yet and was only credited back for the item itself and not the taxes. When I inquired about it (several times) I was told they would go ahead and give me the tax back on the item that I canceled but it “wasn’t a practice they normally did” What!? Poor, shady service all around. It took over a month to resolve this with several phone calls and emails. Will definitely avoid this company in the future.

2023-12-09有帮助 1