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Mrs Linda Doyle

英国

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2 条评价

Mooyius

Reply to Mooyius

I have received a reply to my written review of MOOYIUS today 17/11/2025. Basically it is the standard reply to all negative comments about this company. They are continuing to try fob me off with excuses saying they can't find my details. All my correspondence is by email so of course they can find it!! I hope they read the comments I am writing here, because if the bank has not received my money by later today, Mooyius will be dealing with their Fraud department. I will keep all the viewers updated as to the result of these comments. I have received another email reply to the above comments. It is now too late to offer me assistance with the same dreary comments that they will try to sort my problem once they receive details of my order off me. They have already got my details as I can prove with all their past responses. They are a disreputable company and so I advise all customers NOT TO GIVE THEM ANY MONEY because if there's any problems they will not give you your money back. They broke the law by not adhering to the 7 day cooling off period (I cancelled about 2hrs after ordering) and so I am informing my bank later today. Do Not Buy from this dishonourable company. They are the VERY WORST I HAVE EVER DEALT WITH!!!

2025-11-17
Mooyius

Very Unhappy Customer

I have rated 1star but only because the computer needed it to move on. I would rate this company with a minus number for their treatment of me. I have all the dates and emails to support my comments. I would advise any readers that if they are like me they will not get mone back on any returns. My issues have been going on since 5/9/25 - far too long. They have led me on a wild goose chase with my package sitting in customs in SHANGHAI in China for a whole month. I paid £30 to send it to an address they supplied and said they would refund me once they received the goods. I gave them the Tracking number so if they needed it they have reference. Obviously they are doing everything they can to avoid reimbursing me. I am surprised that they are happy with their treatment as it does not bode well for the reputation of Chinese companies. I will be forwarding my documentation to the Fraud department who will act on my behalf to get my money back.

2025-11-15