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Stephanie Johnson

美国

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Garmentory

I would have put no stars had it…

I would have put no stars had it allowed me to still give a review. This company is horrible. I bought a shirt on sale and ended up being informed the day it was supposed to be delivered that the shipping and tariffs were going to be more expensive than the actual shirt cost me to begin with. I had to pay it because I needed it for an event. However, it was never delivered to me. It was delivered to another address across town. I immediately provided them with the information of the individual that reached out to me that received it and they kept telling me that I needed to reach out to them and get the package. Even though I paid for the insurance. Then when I reached out to the individual who received my package, they said it had been picked up and returned. This company then sends me to file a claim which was also a hot mess. They kept having issues with their system and then when they finally got it working (after days of going back and forth) the company wanted an ID, social, car I drove, where…. Very weird information. I am just going to lose my money which now was about $300. Will absolutely never support this company and will tell everyone to avoid.

2026-02-05有帮助 1