Don’t buy from Creality
Don’t buy from Creality. Our story is this….. My 12 year old son saved up his own money for a very long time to purchase an Ender 3 3D printer from Creality 2 years ago. Once it arrived it worked perfectly for maybe a month. Then it began failing, we began contacting customer service and trading out parts, first, it was the motherboard, then the screen, and then the hotbed…… We have sent over 100 emails back and forth. They ask us to send videos, then another one, hoping they will do something about it. But haven't and won't! It is a terrible company! DO NOT BUY FROM THEM.