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Katie Brock

美国

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ShutEye

This is a waste of time and money

This is a waste of time and money. First of all, during my 7 day free trial I wasn't convinced that it was terribly accurate. Some of the things it recorded were snoring under talking in my sleep. It recorded the squeeking of our bed frame as footsteps, etc. However if I could get it for a deal, I'd give it a longer try and see if it's sleep measurements coincide with feeling rested or exhausted. I got an offer for half price and paid for the app. I saw not long after that I was charged twice! Once at full price and once at half price!!! I emailed immediately that was 11-24-23. That was almost 3 weeks ago and I haven't heard a thing!!! Since then, I am convinced that the app is so very wrong. It records my wife's snoring at the same time as mine. It recorded my cat meowing as a fart. Bed squeeks and snoring as talking in my sleep. The list goes on... Every sleep apnea concern is wrong, and it's supremely clear when I listen to the recording. So, I followed the requirements to cancel and get a refund, 20 days of recorded sleep and cancelation within 30 days. I emailed again and nothing but crickets. The app claims 90% accuracy, that is bull. I would say more like 50%. I have days and days worth of evidence. They won't respond to my emails. They have charged me nearly $100 for a junk app. I do not recommend this app. Between the lacking app, being ripped off for $60 and being ghosted by customer service, I have to say "Beware and Fraudulent". Today is 12-13-23.

2023-12-14