Turning a blind eye to poor quality
I reached out to customer support about a hem on the boyfriend tank flipping up/not laying flat after wash. For a $78 tank, quality control should be part of the business. What struck me most was not the poor sample representation, but rather that their support dismissed the concern and classified it as ‘not a defect’, and ended the conversation. I just don’t love the idea of spending money somewhere that doesn’t seem to want to take action on QC feedback.