JCEX is a scam and aftership no help
The Jcex tracking updates kept updating for a month however no update that JCEX said it was delivered. Not until I went looking for the shipment did I find out it was supposedly delivered days ago but was not. All security camera footage shows noone arrived at our home. There is no way to contact the carrier in a real way (a link to a Chinese website that has no contact either), the phone number is not in service. You try to leave a review but there is no where to do that despite showing reviews on their website. You try a chat with them but it is a robot with automatic replies that send you in a loop of contacting a carrier that isn't there. Not sure the point of this tracking platform, especially if there are issues. 0 stars if I could.