Misleading Piece of 💩
During Black Friday sales, I bought two product bundles online. After a week of no order confirmation, I reached out. They said one product color was out of stock and asked if I'd take a different coloured one. I agreed and asked about dispatch. Two days later, they claimed the product was out of stock in all colours. I questioned it, got no clear answer, just refund offers. I suggested a credit for the missing item but was denied. Eventually, both bundles were said to be out of stock. They offered a refund and a $5 voucher, which I declined. Got the refund but not the foreign transaction fee, which felt unfair given their claim of being Australian stock. Dodgy business practices, and I think it's crucial to expose them to prevent more Australians from being misled.