Unhappy with product
I am updating my review at this time do to the fact that customer support has contacted me. The problem with the screen has not been solved so I'm still not 100% satisfied. I sure hope the problem with the screen can be fixed, and at that point I will be very satisfied. until than I am still not happy with the product. Here is the original review. I purchased a 120" Electric Floor Rising Tension ALR Ultra Short Throw Screen w/ Smart Voice Control and I am very dissatisfied with it. This item cost a lot of money and therefor should be of better quality than it is. There are waves or rolls on both the right and left of the screen. There should be more tension on both sides of the screen to prevent this. Also I tried reaching out to your customer support via email an got no response. Very poor customer support.