Trixie resolved a problem that I had before I placed my order. Great job!
I called and spoke with Trixie about an order I was trying to place. It was my first order with Baleaf and I was unsuccessful in activating the promotional code for a first-time order discount. When I called Baleaf Customer Service, Trixie answered immediately, no delay or transfers to someone else. She listened to me and solved my problem over the phone with me. She is kind and professional and empowered to resolve my issue. Trixie took great care of me. She exemplifies how customer care is done!