Horrible
Horrible. Horrible. Horrible. No matter how desperate you are, don’t do it. I had a UTI that I ordered antibiotics from them for. I was under the impression that “oh this is going to be so quick! They will have it to my pharmacy in just a few hours!” WRONG. FOUR DAYS LATER, and nothing. And what’s worse? They are arguing with me, and they are wrong. I called my local pharmacy multiple times a day. “Nope no prescription here!” “We haven’t received anything!” I was miserable. (Ifykyk) So what did I do? I just ended up using the local hospital here, telehealth option through myChart, and within 5 minutes a local provider sent in a prescription. I called my pharmacy, and boom it’s ready within 20 minutes. So, I messaged wisp back….. I paid 65 dollars, for a prescription to be sent to my pharmacy, that they never received from the ordering Wisp provider. I said “either I want my money back, or I am getting that prescription”. If I paid for it, I expect to receive it correct? They have been back and forth with me “it was sent to the pharmacy” “no it was not” “we will call them” “we cannot refund this as the prescription was sent” “there is no prescription there so how am I supposed to get what I paid for”. I ended up telling them that I had to go through a local hospital here, and within 5 minutes they sent in my prescription (not wisp, the local hospital) I told them I want the prescription mailed to my house then, and I was told “we cannot mail UTI meds” since when??? You have mail prescription allllll over your website? I said “I paid for it, I expect to have a prescription even if I don’t need it. 65 dollars in this economy is groceries for most people, and that just went to nothing?” I was going to drop it, but sorry they pissed me off. They called my local pharmacy, and told me “well it’s been picked up! Hope this helps!” Are you kidding me?!?! I picked up a prescription PRESCRIBED BY SOMEONE ELSE! And they think that’s OKAY? Don’t EVER use their services. Waste of 65 dollars. I work in healthcare (emergency room nurse here) and I WILL be sharing my experience any time I can. Hope THAT helps.