Poor accountability, poor customer service!
Bought an iphone during 12-12 sale. Status states that it was out for delivery since 19 December. Until then, no status update whatsoever. Tried talking to live agent but they only gave robotic answers which were not useful at all! Poor accountability and poor customer satisfaction! By the way, as of today, I have not received my iphone yet. SPX has already sent me a WhatsApp message to respond as to whether I've received the order. How ridiculous!