2023/12/03 Terrible shopping experience
To add to the comments, the service manager professionally followed up on my issue and also provided several follow-up options to remedy the problems caused previously. However, my choice was completed as quickly as possible, which gave me a pleasant feeling! Representative services can still be very positive. The correct date I received the product was December 29th. After I opened the outer box on the 30th, everything inside was in good condition, which is a happy thing. The original comment was mistakenly written as 12/31 and the items have not been received yet. This is my personal negligence. I would like to apologize again! The order purchased on 2023/12/03 has not been received by 12/31. Does a pair of glasses have to be shipped by ship? I responded to customer service through emails. Each email reply only said that I need to confirm with the freight forwarder. A total of 5 emails were sent to me, but there was no clear answer or result! Customer service is just wasting each other's time again, it's a really bad website shopping experience, future shoppers need to think about this!