I have been attempting to return your…
I have been attempting to return your products because I experienced a very negative reaction to the products from the initial shipment. In addition, I am extremely frustrated because I did not authorize or enroll in any recurring shipment program. The products from the second shipment remain unopened and are still in their original packaging. I also completed the return request through the link provided, but I have yet to receive any response or follow-up from your company. If I do not receive a response within the next 48 hours regarding my return, refund, and cancellation request, I will pursue further action. I have already initiated a dispute with my credit card company, American Express, regarding these charges. I expect someone to respond to my previous emails and address this matter immediately. I am very disappointed with the lack of communication and customer service surrounding this issue.