BABare Cases★★★★★
GOT MY MONEY BACK!
I had an absolutely terrible experience with Bare Cases. Firstly, it took more then 30 days for them to even ship the product I ordered. When it finally arrived, the color didn't match what was advertised at all. My screen was unfortunately damaged because of this delay.
Upon discovering this, I attempted to return the item as per their policy. They have the audacity to charge a restocking fee and expect customers to foot the bill for return shipping with tracking. This is not only unfair but downright unacceptable.
After endless frustration and countless attempts to reason with their customer service, I was left with no choice but to dispute the transaction with my bank. Thankfully, my credit card company intervened and refunded me the money.
It's clear that Bare Cases has a pattern of deceptive practices, as evidenced by the numerous complaints against them. I've even taken the step of reporting them to the FTC (Federal Trade Commission) in hopes of preventing others from falling victim to their deceitful tactics.
Save yourself the headache and steer clear of Bare Cases. Their promises of timely shipping are nothing but a sham, their products are subpar, and their customer service is abysmal. Avoid at all costs.
2024-02-12
BABare Cases★★★★★
Delayed Delivery and Misleading Product Description
My experience with Bare-cases.com has been nothing short of a nightmare. I placed an order for a phone case advertised to be delivered within 3-5 business days after dispatch. Little did I know, this was just the beginning of a series of disappointments and frustrations.
Firstly, the delivery timeframe mentioned on their website is utterly misleading. Instead of receiving my case within the promised window, I ended up waiting 5 weeks. During this period, my phone and screen were left vulnerable, resulting in scratches that could have been easily avoided had the case arrived on time.
Upon finally receiving the case, I was further dissapointed to find that the product didn't match the description. The Titanium grey case I ordered was a completely different shade – a clear indication of false advertising and misrepresentation of their products.
What's even more infuriating is their appalling customer service. When I reached out to address these issues and request either a refund or assistance, they offered no viable solutions. Instead, they insisted on charging a ridiculous 20% restocking fee plus the shipping costs if I wanted to return the item. It felt like they were penalizing me for their own shortcomings and false claims.
I documented every interaction and disputed the transaction with my bank, highlighting the discrepancy between the promised delivery time and the actual delay, as well as the mismatched product received.
Moreover, I reported this deceitful behavior to the Federal Trade Commission. It became apparent through online research that my ordeal was not an incident; numerous customers have faced similar issues, waiting for months on end for their orders with no resolution in sight.
I strongly advise potential customers to steer clear of this company to avoid the frustration and inconvenience I've had to endure.
Paulos
2023-12-29
