I can't say enough great things about…
I can't say enough great things about Lovepluspet! I ordered a brace for my dog Maddie who had a ACL tear. Long story short, she was under weather for couple months and we couldn't get a exact diagnosis even with many visits to couple vets, poor girl had surgery to remove object from stomach,also spent days in the animal hospital over night. Reason behind the story is she couldn't have surgery so we researched what can we used for her she as a temporary solution until she was able to have surgery. I ordered this online and read all the reviews which was excellent seemed worth the money, felt confident this was the product I would purchase for our little 4 yr old fur baby. Unfortunately, Upon arriving, Maddie took a turn for the worse and she crossed the rainbow bridge. My wife said I should try and call Company and explain the situation to Loveplus Pet. So I called Lovepluspet and what to my surprise of anticipation very emotional conversation was very sympathetic and one of the best costumer service response I ever had! Kudos to Lovepluspet!! Customer Service employee said I'm so sorry for your loss and we will refund the full amount back, if you donate it to a shelter. I honestly was in shock with times now you don't ever hear this type of positive situation and outcome. In the future if I choice to get another dog and it is in need of anything Lovepluspet sells, they will be the first Vendor I go to. Way to go Lovepluspet making a sad, emotional time for me a little less painful.