I most enjoyed our service by the tour…
I most enjoyed our service by the tour guides. All three of them, Alvin, Eleven and Sloven provided excellent service. They know the place and history well, they listen tentatively to customers’ requests. Eleven is the one with the highest energy of all the tour guides I have met. This trip Huangshan-Hangzhou- Shanghai is a 5-day trip so the planning is not as well as my previous experiences with China Highlights. Two out of the three hotels we stayed were not up to our usual standards and I hope China Highlights should arrange better hotels. Overall, the trip is OK but not excellent as we have expected or experience before.