Misleading customer service and user experience
My mother purchased a game from Uzzle, and has now been receiving games in the mail regularly. Now that I'm managing her finances, I've discovered that she's been signed up for a subscription that she never intended to sign up for, and there's no obvious way to cancel it on their web site. A call to their customer service gives you a voicemail that says to go to their web site where, as previously mentioned, there's no way to sign into your account or manage your subscription. I've sent an email and disconnected her PayPal auto-pay to this company.
