Outstanding service! Wahoo went above and beyond!
After a ride in a heavy rainstorm, moisture got under the screen of my Wahoo ELEMNT Roam. I contacted Wahoo’s customer support and was assisted by a customer support agent , who communicated with great clarity, kindness, and professionalism. Following their clear instructions, I performed a field retirement on my old unit. To my amazement, Wahoo send me a brand-new Wahoo ELEMNT Roam completely free of sentcharge. This is truly exceptional service fast, transparent and incredibly generous. Wahoo didn’t just solve my problem; they turned it into the best customer service experience I’ve ever had. I’m now an even more loyal customer. Thank you, Wahoo❤️