Long time customer, with a long time problem
Been with front point for well over 6 or 7 years now. Every single piece of hardware i have purchased has taken a dump or isn't compatible with the newest version of the software. The only way to get new ones is to spend more money or get locked into a multi year contract. The customer service is pretty good, but the hardware is absolute hot garbage. I would rather have a product that works and does what it says it will do than have great customer service that i need to call once a week to sort out a software issue. It's a joke. overall its been a terrible experience and a thorn in my side; not to mention a mountain of money for out of date obsolete equipment that doesn't always work and will be out of date in a year. Save yourself and run.