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Jessica Webb

美国

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Curvyfaja

Customer service refusing to process a return and refund when they sent me knock off jeans!!

I have been going back and forth with customer service since 12/18/23....I purchased 2 jeans over $80 and they sent me a knock off version of it...a different brand name on the button and another random brand name on the back pockets. Didn't even have Curvy-Faja brand on them at all. Both which have nothing to do with each other. The website does not show any random buttons on the back pockets. Poor quality in the jeans and is not what is portrayed on their website. I wish this would allow me to upload the pictures that I sent customer service......

2024-01-04