Shonky service
The flight I booked with Traveloka was cancelled and when I requested a refund they sent an email saying I had until 2300 on the 24th to respond to the email or the request would be denied as per policy. This was less than 24 hrs after I’d initiated the request and was actually received in my inbox more than an hour after the deadline. What a con and crappy business practice. I would strongly recommend against using Traveloka.