On time when it was important
I, like many others, came into contact with Straightship via Temu. Previous to this company 90% of my orders came through Canada Post. Canada post used to get really confusing because tracking would tell me delivery was going to be the next day but what that actually meant was Canada post would receive it the next day. When they introduced Straightship I thought for sure it was going to be a gong show as they were brand new..... And sure enough the first package was late, I also had issues getting tracking Information. Then the next time I ordered it seemed to go smooth. I do find that Straightship is unpredictable when it comes to delivery date from shipped date. With most companys, after ordering several times, you have an idea of how long it takes, with Straightship there's no consistency. HOWEVER, I put in a very large Temu order for Christmas.... I was buying for 50 people living in a supportive housing unit and a lot of the gifts were in that order. The delivery dates were Dec 20-27....i knew I was taking a chance but honestly couldn't have afforded it otherwise so I sent it in......Straightship had it at my door by Dec 19, I was so impressed! That said, since the new year I feel like I've waited forever for packages.... And there are delays on updating tracking info 🤷 like I said, inconsistent... But I've always recieved all of my orders, and I'm super grateful. For the Christmas order l.