Your customer service is embarrassing
I have been trying for weeks to get a hold of someone to help with a return. All I wanted is a return label! The dress I ordered is too small and all I want to do is exchange it for the next larger size. RowanGirl suggested I keep the original order, maybe give it to a friend, then buy a new one. THIS is customer service?! I have sent umpteen emails and Facebook Messenger (which they recommended), and now nobody will respond. This dress was supposed to be for my son’s wedding dress rehearsal. I took it to a tailor but letting it out is cost prohibitive, and even the tailor said the quality isn’t worth it.