Great perfect-bound booklet!
Staff was skilled, friendly, kind, accommodating, patient. My booklet came out as a beautiful thing! The printing is brilliant and I'm super happy with the product. Kudos especially to Elli in Layout Services and Ryan in Pre-press. The only difficulty I had was in trying to communicate exclusively through text. I'm new to professional printing, digitally incompetent, inclined to change my mind, wanting unachievable perfection, etc. Thank you for not firing me!