FAKE FAKE FAKE AND SCAM
ordered 2 tablets and it is exactly like the previous gentleman wrote. The specs are false, and the system is rooted to show false information. The tablet, 8 gb ram, 256gb , the processor, evrything is fake. the real specs are much lower - cant get the storage size, 3 gb ram, 10 year old mtk processor..... update 10.1.2024. the customer service didnt reply, only the hot desk guys, live chat did. The said they can not allocate my email, even if i sent them 2 mails.Only after sendin 5 printscreens with emails and this review, they said - customer support will contact you..they didnt. Tomtop didnt pull the tablets from the store - tomtop lied again, they are being advertised the same way. Tomtop knows, what tablets are these, and they know about fake,scamming and false advertisement..Do not believe them,as they even lie to your faces with these replies.They are utter liars... I can provide the alleged tablet specs, and i can provide a video disassembling it, and also showing, that nothing is real,in that tablet spec...It barely runs angry birds!!!! AS I SAW OTHER PEOPLE PROVIDING THEIR ORDER NUMBERS, HERE ARE MINE TOO: BA23L08S0332-K1UU4V BA23K19S2756-3R6RAY TOMTOP - YOU ARE A SCAMMER COMPANY, WHO EXACTLY KNOWS WHAT YOU ARE SELLING AND YOURE LYING TO PEOPLE. HOW COULD YOU IDENTIFY WHICH TABLET WAS I TALKING ABOUT? ITS SIMPLE, ALL OF YOUR TABLETS ARE FAKE, AND YOU ARE STILL SELLING THEM UNDER THE SAME SPECS. YOU PULLED NOTHING FROM YOUR SITE. ALSO, THIS IS NOTHING TO DO WITH WRONG INFORMATION FROM YOUR SUPPLIER, BECAUSE YOU SPECIFY, WHAT YOU WANT MADE FROM YOUR SUPPLIERS. ALSO, THESE DEVICES ARE ROOTED - BIOS IS HACKED, SO AN UNFAMILIAR PERSON SEES VERY NICE DETAILS, WHERE THE TOTAL OPPOSITE IS TRUE. THE TABLET IS SO UNDERPOWERED, IT BARELY RUNS 8 YEAR OLD GAMES. THE TABLET SPECS YOU ARE SELLING: 10 CORE PROCESOR, 8GB RAM 256 GB DISC ANDRIOD 13 FHD SCREEN 16MP AND 5 MP CAMERAS THE TABLETS I RECIEVED: 10 YEAR OLD MTK 6797 PROCESSOR 8 CORE 3GB RAM UNSPECIFIED DISC SIZE - I COULDNT GET TO THE INFO, HACKED INFO ANDROID 8 5MPX CAMERA, 2 MPX CAMERA HD SCREEN ONLY I WANT 100 PERCENT OF MY MONEY BACK I DONT WANT TO HEAR ANYTHING ABOUT A PARTIAL REFUND. YOU LIED TO ME - YOU ARE CONSTANTLY LYING, YOU DIDNT PULL THOSE TABLETS AD ARE STILL SELLING THEM. YOU DO KNOW ABOUT THE ISSUE, BUT YOU ARE LYING TO PEOPLES FACES, EVEN AFTER EVERYTHING CAN BE SEEN AND FOUND ONLINE. Update 11.1.2024 customer service contacted me today with a very unprofessionally written email in bad English,offering me 30% refund and i can keep the tablets. I refused. Again,Im stating to recieve 100%. Those tablest are absolutely useless. Update 12.1.2024 Tomtop offered 40%, but again, in such a bad English, I barely understood.Where they said yesterday to keep the tablets and 30%, today they said 40 % and return the tablets. F you, Tomtop. I am not settling for less than 100%. Update 15.1.2024 I have agreed to these terms: 50% refund for the fake tablets I can keep both - they will be shortly going to charity - some kids will be happy to at least play some videos on them, youtube works. Im waiting for any confirmation or the money to appear on my account. Has not happened yet.