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Angelina

美国

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Withgifts

I was very disappointed with this…

I was very disappointed with this order. When I ordered it for the first time the website said there was an error so I redid everything and sent the order in again. It still said error and then reflected that there were two orders pending. When I contacted you about this order you said that I would have to be in touch with paypal to get my refund as you could not help. A few days later I was emailed that the orders were processed and would be shipped soon. You can understand my concern as there were duplicate orders and I did not need 4 frames. I reached out again and you canceled one order which I was happy about. Upon receiving the order I noticed that one of the frames was broken and there also was no way to hang this on the wall. Additionally, the box for preschool pictures does not say preschool but instead says reschool. I understand that the cursive can sometimes make a word look different, but this is clearly spelled incorrectly. When comparing it to the photo on the website there is a clear distinction between the p and r. I am very unhappy with my order.

2024-01-11