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Scott K

加拿大

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Wahoo Fitness

Wahoo Kickr Bike

I purchased the Kickr Bike on September 25, 2023 only to have the Bottom Bracket break within 3 months of use. Since that time, I have had an incredibly poor customer service experience trying to find a resolution to the problem (which I still do not have). I am constantly trying to attain details on what is being done, only to be responsed to sporadically with little to no detail. Extremely frustrating when I have spent a large amount of money for a designated indoor trainer only to have it break within 3 months of use and then to have such a poor customer experience (which still isnt resolved). You may want to look at other options before considering Wahoo.

2024-01-11