Bad delivery experience
I've ordered from them twice before and each time, my packages arrived on time in the UK. However, I've placed a third order worth over £800 and unfortunately, it’s been almost a month without any sign of my package. All I keep getting is an apology and a message saying the delay is from the service provider, which is frustrating. I understand that delays can happen, but it's disappointing. I would appreciate it if Pingubuy could process a refund for me if my package doesn't arrive soon. I don't know how you treat your customers that way and I even requested the service provider details be it phone number it email to check in with them Pingubuy can't provide them. I just hope my new orders get delivered. Thank you for understanding.