Heed the warnings of the others (I didn’t)—it’s a gamble with this company. Depends on whether or not you’re feeling🍀.
Heed the warnings of the others on here. I didn’t. I received my cornhole boards with what was obviously a splintered/chipped corner on one and they didn’t think I’d notice so they chose to glue the piece on and ship it to me as-is. I have tried to contact them through customer support, and also through their Art Director whom I worked with for the custom design. All my attempted contacts with them I have been fabulously gracious as I’m not even sure it needs replacement I tell them. I’d like to just hear from them that this is something they’ve done in the past, and they have a history of success with these glued repairs. I want to know this just wasn’t some one-off that somebody did without knowledge of whether it’s going to stand the test of time. I don’t want the piece falling off in two months and then being stuck with a chipped board and them blaming me. Nobody will return your call or email trust me on this. I should’ve trusted all the other reviewers too. No matter how cool the product may look, you’ve got to do the basics of customer service—and whether they would make this right or not or even answer my question satisfactorily is irrelevant, when they can’t be bothered to even respond. There’s too much good in the world to give your money to people who run a business without regard for delivering a product free from defects or even respect you enough to return your call or email once they’ve got your money. Buyer beware it’s a gamble—if you get your boards free of defects, you’ll love this company because you don’t have to contact customer service or get a resolution, but on the off chance you get damaged boards (like many here have) you’ll hate them. It’s a roll of the dice. Good luck! 🍀
