Missed order request date.
I ordered 6 baseball caps for a scheduled event with a 2 week deadline. Apparently only 5 caps were available but it took 10 days for it to be rectified despite my contacting them 3x or for 4x trying to stitch this together. End result, my 6th cap made it 3 days too late! If Full Source couldn't handle this order, I would be hard pressed to trust them with my business needs.