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Leigh McQuade

澳大利亚

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Extremely poor service & didn't receive order

Extremely poor service and lack of delivery consistency. 1. The website does not clearly state the delivery date. You select a specific date only to get a different date the food is delivered. 2. They have not sent any sms delivery notifications 3. The food arrives unannounced, and no notifications are received. 4. Customer service is beyond frustrating. I have emailed 3 times repeatedly asking confirmation of my delivery dates with no reply. 5. I ordered food 9 days ago and still haven't received my order (I live in a metro area of a capital city).

2024-01-15