I would give a 0 if possible. Very unprofessional
I would give a 0 if possible. They did not give a refund for something on their end even though the website says they can and will easily return and refund if it's their fault on the website. Don't believe them! The support then says they don't do that so they lie. The support is also very rude and will not even try to help fix a problem even if it's one that is caused by them. They forgot a huge direction about the dangers of wearing them in the package and I want my money back. I couldn't use them due to wrong directions or lack there of directions. It made my eye hurt and irritated. The "support" refuses to give me my money back and continues to blame me even though it's their fault. If it came with proper instructions I most likely wouldn't of had a problem with the contacts. Website and "support" are Liars, no help, takes no responsibility, rude and very unprofessional! I really wanted to be happy with the product I bought of course and to get help fixing the problem they started kindly. I'm very disappointed. I reccomend new customers looking elsewhere for your contacts