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Alex Singer

英国

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duntery.uk

Not a good experience at all!

Not a good experience at all! Dresses took weeks to arrive and the dresses that eventually arrived were in very poor condition one of which was ripped. The colour was very off too! White dresses had a blue tinge. Customer service was fine but slow. I of course got reminded of all the fine print (yes I hold my hands up I should’ve read it) and kept being encouraged to try and resell the dresses instead of return. There’s no way I could sell them, and to be honest I wouldn’t want to dump them on anyone else! Finally got the return details only to find out I will be losing nearly half of the order’s amount due to various policies. I also mentioned I wanted details of how to leave a website review and have been completely ignored! Will NOT be ordering from here ever again and will encourage anyone else to do the same!

2025-04-27