Worst customer service ever
I couldn't agree more with some of the bad reviews. I have had multiple surgeries on my feet and have trouble with shoes. I thought it was great that I could buy online and return to the store (I actually sent my husband to do that ;-). Since I had purchased pair of flyknit shoes and wear them a lot, when I saw a similar style in the same fabric, I purchased the in 39. The 39 didn't fit, s I tried 40 and ultimately had to get a 41. I still wear the others in 39, my normal size. Apparently not only do the sizes differ, but the return policy. Pazzion took back the size 40 (and another pair I bought that didn't work) and has refused to take back the unworn size 39 in the box! I have been sending emails, even offered to exchange for the SAME shoe in a 41 - so I'll have two pairs - or other models and management has consistently refused. I did not realise that 2 size were refundable but not the other or I would never have made the purchase. This is the most abominable customer service of any retail outlet I've ever seen.