Superior Quality Product and unparalleled Customer Support and Service.
The products I ordered were of the level of quality and fit that met my expectations based solely on what I saw and read online. That is where my online ordering experience too often leaves something to be desired. I could not ask for more in that regard. The customer service and support far exceeded my expectations when it came to resolving a complex logistical issue with the delivery. In my experience, that is where most companies fail and end up exacerbating a problem rather than solving it and creating a painful experience as a result. I have the product I wanted and could not be happier with the solution they provided. More companies could learn from how this was handled and have more satisfied customers as a result, in my opinion.