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mammotion.com

Awful customer service - avoid

Ordered item that was showing in stock. Absolute silence for two weeks. Chased Mammotion and they told me to "kindly be patient". Waited another two weeks with no info from them despite several chasing emails. Always fobbed off. Asked to cancel order and started the laborious process of cancellation. They then delivered out of nowhere. Tried to send order back and was fobbed off for two weeks - absolute nightmare to deal with. At best, they're hopelessly inefficient. At worst, it felt dishonest at times. Like they were trying to make getting a refund so difficult that I just gave up.

2026-07-22有帮助 2