企业入驻搜索写评价分类关于
简体中文English

Elva

美国

1 评价
1 被浏览
0 有帮助

1 条评价

ebooktrip

In an error probably in my mis-typing…

In an error probably in my mis-typing my account number in the Ebooktrip app, I made a frantic call to the 800 # and talked to Marcus and explained that my trip had not been confirmed at my bank. He was very understanding of my issue and assured me he would wait to hear from me Monday to complete the transaction and flight arrangements. He even emailed me Monday to complete the booking. Altho’ I couldn’t get the booking I had placed on Saturday because it was no longer available in the price I had chosen, he was most diligent in working with me to complete a satisfactory booking with the same airlines on the same dates and times. I appreciate Marcus’ patience with me!!! He is very competent!!! Thank you Marcus!!!

2024-01-23已认证