Incomplete order delivery and still no refund!
I ordered 6 packs of toilet rolls from seller sgmart21 on Qoo10 but only 3 packs were delivered. However I paid for 6 packs. I messaged the seller who said he will refund me but I have not received the refund for 1 week. I also complained to Qoo10 which is the selling portal but they said that my photo did not show clearly the number of packs that were delivered. But if you zoom into the photo, you can clearly see the number of packs are less than 6!