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Joel Goh

新加坡

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Genuinew

cordless vacuum cleaner that never arrive

I purchased a cordless vacuum cleaner and never received the item. After about 3 weeks of tracking the item (either at logistic facility or in transit), I received an email stating that the item has been returned to the post office and cannot be returned. I asked for the name of the post office so I can inquire and the reply was that “the package has been returned and cannot be verified” (whatever that means). The company has just emailed to ask for another payment. I think it’s best to avoid dealing with this company.

2024-01-23有帮助 1