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DougC

美国

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Nu Image Medical

Read the reviews first!

Really wish I’d checked these reviews before ordering. I had a bad reaction on what I had ordered - I’m not putting any fault on them but they billed me earlier for a second shipment than the stated monthly cycle without the text and email notifications that were selected for notifying me. Further, they charged me on a late Sunday night and when I called early the next morning I was told that it was not possible as the prescription had been filled - not true. Then I received an email from the “COO” stating that it was against their policies to refund. I read their full policies and while they can’t refund a shipped order for obvious reasons but what I had requested was within their own guidelines. If you’re looking for products only and are 100% okay with zero customer service or support then this may be a good solution; otherwise I’d stay away and read the other reviews

2024-01-26