"Absolutely disastrous service
"Absolutely disastrous customer service. After a warranty dispute, Mammotion agreed to upgrade me to a LUBA 3 AWD 5000. They sent me an invoice for €330.87, which I paid immediately. As soon as they took my money, they claimed the mower was 'out of stock' and placed me on indefinite backorder. The worst part? The exact same mower is currently listed as 'In Stock' on their official webshops for new customers. I have been passed between 12 different customer service agents who only reply with automated templates, refusing to transfer a unit from their retail stock to fulfill their paid agreement. They have my money and my original mower. Avoid this company at all costs."