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aaron

英国

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Titanium Strength

Avoid at all costs

Avoid at all costs, worst customer service i have ever dealt with, item arrived, missing parts as everyone has said, 1 damaged part, wrong instructions with pages missing. I emailed them about missing parts/ damaged parts, no response, called them spoke to someone who said she will contact manufactures and call me back, never rung back, called them 3 days later, again she said she hasnt heard from manufactures so i said can you call them, she said she would ring me back, never did, called back 3 days later and exactly the same again, called again now shes on annual leave and spoke to a gentleman who said he would get someone to ring me, again no one did, so were 3 weeks on now, and not even told me whats happening about the missing / damaged parts, dont respond to email, dont ring back, and no information about whats happening. So i have a half build expensive machine i cant use, sitting there for 3 weeks now. Avoid at all costs

2025-11-21有帮助 1