Rude and dismissive.
They failed to deliver my Temu package. I called and provided a phone number to reach me and they never did. They lied saying they attempted to deliver again, and when I called they changed the tune to say that actually, my package was damaged and they were sending it back. Also, agent picking was extremely rude and dismissive. No actual intention to be helpful and solve the issue. I would give 0 if I could