Ordered my copy Old World Warhammer on…
Ordered my copy Old World Warhammer on Pre-order day the 6th of Jan, queued for an hour got on the store order my tomb kings and waited for release day 20th of January and my order update. No update still processing 31st of Jan, customer service online and via phone are for lack of better words a joke, reading from a script, automated BOT like answers to your questions and clearly can only see what you can see when you log into your My Warhammer account your order is Processing.... Well that's genuinely the least helpful response I need from a customer service representative. I can see it is processing still that's why I called so you could tell me where in the process is it? All I know is my money has been earning them interest since the 6th of Jan and the share holders are going to receive a nice fat bonus on their shares thanks to low cost computerised order distribution that doesn't work properly and atrocious customer service. I won't be buying direct again and will take my money to the smaller independents that offer discount on GW products I am not dealing direct with GW ever again. Maybe my Tomb Kings army boxset will be exhumed from the ground at the Segro logistics park in 2 - 3,ooo years time by a team of archaeologists and maybe they will finally discover what happened to my order.