Worst experience with a shipping…for a first time customer of FR8Star.
Worst experience with a shipping company. Staff and management not helpful. I paid deposit on load and company refused to refund deposit on load they did not haul. FR8Star was no help and refused to assist with assisting with my refund. Company posted dimensions of load from auction on equipment that I purchased out of state, sight unseen. The dimensions FR8Star posted were incorrect and FR8Star expected me to validate the dimensions on equipment that was purchased at auction. website does not clearly state this and they kept my deposit and management refused to assist in refunding a deposit for a load that was not hauled by FR8Star. poor customer service!